With so much competition between Vehicle Service Contract Companies, choosing the best one for you is no easy feat. The hardest part is understanding how the companies are different. Also, what makes a company the best for you is key to finding a plan from a reputable provider.

Car Warranty Research and Reviews

Reviews are a valuable resource in the market for Vehicle Service contracts. Sites like Consumer Affairs and Consumers Advocate not only educate consumers but push the best companies to work a little harder. When you get to the point of choosing between several providers, you should note a few important details.

Things to Search for Are:

Years in Business – The implication is that this company is indeed reliable and long-lasting to be around years from now to pay claims for contracts they have sold. Remember, in most cases, you are purchasing a contract for a number of years. A good rule to remember is to make sure the company has been in business for at least as many years as your coverage terms.

Reputation/Reviews– It can be hard to filter through fake sites and surveys, with practically anyone being able to make a website and pop a few “customer reviews” on it. Resources like Consumer Affairs help to verify and cross-check what customers really think of these companies.

Website– It’s not as superficial as it sounds. A website is the online face of the company. If the company seems to not put much effort into giving a strong impression, that can be a bad sign. An easy to use and clean-looking site is something to search for.

Sales Experience– If the company’s representative/salesperson is easy to talk to this is a good sign, even if you don’t choose them. A lot of less-than-reputable companies will engage in fast-talking, high-pressure sales tactics that can confuse a buyer. A warranty expert will be able to and happily answer any questions you may have.

Coverage Options– This should be a no brainer: know what you want and even if the company can’t fulfill that exactly, KNOW what they DO provide. Odds are they will have something close enough and if not, that’s not the company for you.

Years in Business – The implication is that this company is indeed reliable and long-lasting to be around years from now to pay claims for contracts they have sold. Remember, in most cases, you are purchasing a contract for a number of years. A good rule to remember is to make sure the company has been in business for at least as many years as your coverage terms.

Claims – One of the most important factors to consider, is the company’s history of paid claims. Trustworthy companies will gladly express the dollar amount of claims they have paid out over the years. Ask your salesperson about this to ensure when your automobile breaks down, any claims you file will be paid!

Auto Warranty Resources

If you are shopping for a vehicle service contract, chances are you are seeking extra peace of mind. When you find a provider, make sure your plan covers every component you want to be covered. And if you can avoid a high deductible or one at all, try to opt for that.

Most companies are happy to provide details about themselves. You may even catch their ads on the TV or online. Of course, if there is one resource they rarely bring up and one that has most customers it would be: complaints.

A reputable company is quick to address complaints. It is in their best interest that customers trust them even if they don’t end up buying.

Examine Reviews

HOWEVER, there are times when you should be wary of complaints published online.

Take note where you are reading such reviews. Feel free to bring them up when talking to the companies you are shopping around for. Sometimes it’s as simple as someone spreading falsehoods. An example: “these companies are not licensed individuals from the Better Business Bureau (with a “F” rating).”

Use research to debunk those comments…

Every company looks at their reviews carefully, especially the reputable ones.  A source like Consumer Affairs or Consumers Advocate is a wonderful resource. They will help you get a strong grasp of a company’s reputation.

Warranty Provider Summary

Keep all of the above in mind, and you are ready to make the best decision. You will find the best companies to work with. ‘Extended Warranty’ or a ‘Vehicle Service Contracts’ are two names for what you are buying. However, don’t just take our word for it. Check out our reviews online. Endurance is the nation’s premier provider of extended vehicle protection. See why and save thousands on auto repairs!