Canceling Your Endurance Warranty Plan

Financial hardships like a sudden illness or losing your job, as well as lifestyle changes such as having a baby or purchasing a new car or home, can impact your monthly budget, including what you’ve set aside for vehicle protection. At Endurance, we’ll work with you to help keep your coverage active so you’re not left unprotected from costly repairs.

Consider Options Before You Cancel Endurance

• Flexible Payment Options: If you’re unsure whether you can keep your contract, review your plan terms because you may be close to paying it off, especially if you chose a shorter finance term. You can also contact us at (866) 432-4443 to discuss payment relief options that may lower your monthly cost.
• Credit or Prorated Value: If you purchase a new vehicle before your current plan ends, you may be able to apply any refundable or unused portion of your old contract toward a new Endurance plan. This can help you avoid gaps in breakdown coverage while you transition to your new car and help reduce the cost of coverage.
• Transfer Your Plan: If you’re selling a car with an active Endurance vehicle service contract, you may be able to transfer your plan and the ongoing monthly payments to the new owner. This adds value for the buyer and may free up room in your monthly budget.

How to Cancel Endurance Warranty

Every Endurance vehicle service contract comes with a 30-day money-back guarantee. Your first 30 days after purchasing your new contract is a review or waiting period. We encourage you to use this time to familiarize yourself with your coverage details and the additional benefits that are included with your contract.

If you decide to cancel for any reason within 30 days of purchase, simply call our customer support team at (866) 432-4443. If you haven’t used your coverage, we can cancel your contract and fully refund your initial payment, less any applicable fees.

Canceling Endurance After 30 Days

You may cancel your Endurance contract at any time. If you’d like to cancel after your initial waiting period, contact customer support at (866) 432-4443. A representative will explain your options, outline what to expect, and provide guidance on completing the process.

To officially cancel, you’ll need to submit a cancellation form that includes mileage verification through either a Federal Odometer Statement or a notarized affidavit.

If you’ve filed a claim or are beyond the first 30 days of purchase, you may receive a prorated refund, less an administrative fee and the total amount of approved claims. Your prorated refund amount is also based on the number of active months or the number of miles driven before the cancellation request.