If you’ve chosen to cancel your Endurance vehicle service contract (sometimes referred to as an auto protection plan or extended warranty), your refund can only be processed once the official cancellation form is completed, notarized, and returned to us.

Without notarization, we can’t confirm your vehicle’s mileage, which means your cancellation request may remain incomplete, and any refund you may be eligible for cannot be processed. You can learn more about this requirement in our FAQ: Why do I need to have my form notarized?

Once we receive your notarized cancellation form, we’ll review and process your request. If your cancellation occurs within the first 30 days of your contract, any eligible refund will be credited back to your original payment method. For prorated cancellations, refunds are issued by check and mailed to the home address on file after your cancellation has been fully processed.

If you have questions or need help with the process, call our customer support team at (866) 432-4443.